Downloads Help

Access

Downloads are available only to signed-in users with approved accounts. Users with temporary passwords must change their password before viewing protected content. The list is filtered by role and plant/site access.

Release Cards

• Category identifies firmware, service installers, SQL packages, libraries, release notes, or utilities.
• Product identifies the meter type or related component where supplied.
• Version shows the published version string.
• Latest marks the current package for a category/product combination.
• Notes contain release notes, compatibility information, and installation guidance from the publisher. When an item has notes, a More info button opens them; for a product that keeps its full release history in the notes, this shows every version's changes, not just the latest.

Downloading

Use Refresh to reload available content and Download to save a file locally. Each successful download is recorded with timestamp and user identity so administrators can track who has picked up the latest firmware, installers, or packages.

Some items are documents published as a web page. These also have a View button that opens the page in a new tab instead of saving it. For those items, Download may deliver a PDF version of the same document.